The hospitality industry in Dubai is witnessing a dynamic transformation with the appointment of Rania Chamoun as the General Manager of Marriott Resort Palm Jumeirah. This move reflects Marriott International’s commitment to strategic leadership and innovation in one of the UAE’s most luxurious beachfront properties. With nearly two decades of experience across the Middle East and a proven track record in loyalty strategy, operations, and leadership, Chamoun’s elevation marks a significant milestone for both her career and the future of the resort.
Who Is Rania Chamoun? A Journey of Strategic Growth
Over 19 Years of Experience in Hospitality
Rania Chamoun’s professional trajectory is rooted in hands-on operational leadership, enriched by diverse roles in both front-of-house management and corporate strategy. Her background in Marriott International has shaped her into a results-driven leader known for her people-first philosophy, innovative thinking, and loyalty-building acumen.
Loyalty Expertise at Marriott’s Continent Office
Prior to her latest appointment, Chamoun served as Director of Loyalty Operations – MEA at Marriott’s Continent Office. In this role, she:
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Led the integration of Marriott Bonvoy across properties in the Middle East and Africa.
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Oversaw training and performance KPIs for loyalty programs.
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Facilitated multiple high-profile hotel openings.
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Strengthened guest retention strategies across regional markets.
Her ability to combine loyalty insights with operational performance uniquely positions her to lead a flagship resort like Marriott Palm Jumeirah.
Marriott Resort Palm Jumeirah – A Landmark Property
A Fusion of Leisure and Business in a Prime Location
Nestled on the iconic West Beach of Palm Jumeirah, the Marriott Resort is Marriott’s first-ever resort property in the UAE. Boasting 602 well-appointed rooms, the property is designed for both leisure and business travelers. Highlights include:
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12 distinct dining concepts
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Expansive wellness and fitness centers
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Family-friendly programming and curated guest experiences
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State-of-the-art event and business facilities
The resort epitomizes contemporary luxury, offering a holistic hospitality experience in one of Dubai’s most coveted locations.
Leadership Endorsement
Gerrit Schmitt, General Manager, lauded Chamoun’s appointment as a pivotal moment for the property:
“Rania’s appointment is a strategic addition to our leadership team. Her extensive experience, particularly in enhancing brand loyalty and operational processes, will help us deliver on our promise of elevated luxury and personalized service.”
A Leadership Philosophy Centered on Empathy and Excellence
Awards and Recognition
Chamoun is not only experienced but also widely respected within the Marriott ecosystem. She’s a two-time nominee for the prestigious J. Willard Marriott Award of Excellence, a testament to her:
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Visionary leadership
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Operational efficiency
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Commitment to team empowerment
Statement from Chamoun
In her first statement following the appointment, she shared her forward-looking vision:
“Joining the Marriott Resort Palm Jumeirah marks an exciting new chapter for me. I’m committed to championing innovation, fostering team synergy, and curating meaningful guest journeys – all foundations that are key to sustainable success in today’s competitive hospitality landscape.”
A Global Perspective for a Global City
Regional Experience with International Impact
Chamoun’s resume includes senior roles at luxury brands such as:
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The Ritz-Carlton Dubai
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JW Marriott Deira Dubai
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Doha Marriott Hotel
She also played crucial task force roles in India and Thailand, making her a well-rounded leader who understands cultural nuance, service diversity, and global guest expectations.
Industry Impact: Elevating Female Leadership in Hospitality
Breaking Barriers and Setting New Standards
Chamoun’s appointment is not just significant for the resort, but also for the broader industry. Her leadership:
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Reinforces the growing prominence of female executives in hospitality.
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Highlights Marriott International’s diversity and inclusion initiatives.
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Sets a precedent for empowering women in strategic, high-impact roles.
The Road Ahead for Marriott Resort Palm Jumeirah
With Chamoun at the helm, Marriott Resort Palm Jumeirah is expected to:
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Enhance guest satisfaction scores
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Expand loyalty-driven experiences
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Integrate cutting-edge hospitality innovations
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Foster team cohesion and brand consistency
Her forward-thinking leadership will likely drive operational excellence and long-term sustainability, cementing the resort’s position as a benchmark for luxury in Dubai.
Visionary Leadership Meets Iconic Destination
The appointment of Rania Chamoun as General Manager of Marriott Resort Palm Jumeirah represents a powerful blend of strategic insight, operational experience, and visionary leadership. As she takes the reins of one of the UAE’s most ambitious hospitality ventures, the future of Marriott’s resort business in the region looks brighter than ever.
