Apple to replace outdated iPhone XS with brand new iPhone 14 for retail employees

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iPhone XS turns 5 this year

According to Mark Gurman of Bloomberg, Apple will soon replace the iPhone XS smartphones used by retail store employees with the brand new iPhone 14. It is worth clarifying that in Apple stores, employees use smartphones as mobile terminals for receiving goods.

For customers, this will not change anything, but for employees, the update will be important. As Mark Gurman notes, many employees complain that they have to “change outdated iPhones several times a day,” which are likely to run out of power quickly.

Vox Media’s Parker Ortolani confirmed that he saw an Apple technician change iPhones during the checkout process. A former Apple Store employee also mentioned that they had to change iPhones two to three times a day.

Apple to replace outdated iPhone XS with brand new iPhone 14 for retail employees

iPhone 14
iPhone 14

The iPhone XS was introduced in 2018. While it has the same design as the original iPhone X, it features better cameras and a faster Apple A12 Bionic processor. The iPhone XS will be the oldest iPhone supported by iOS 17, so it only makes sense that Apple would finally replace these devices.

iPhones used as a PoS terminal in Apple retail stores are placed in special cases. Last year, with the launch of Tap to Pay, some Apple Stores began using these iPhones to accept contactless payments right on the device. Employees also use these iPhones to send a purchase receipt to a customer.

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