Hyundai Motor India has issued a voluntary recall for a specific selection of its popular Creta SUV and Verna sedan models. This recall targets vehicles manufactured between February 13, 2023, and June 06, 2023, equipped with the 1.5-liter naturally aspirated petrol engine and CVT automatic transmission. Let’s delve deeper into the details of this recall and understand its implications for Hyundai owners.
Understanding the Reason for the Recall
The crux of the recall lies in a potential issue with the electronic oil pump controller (EOPC) in the affected vehicles. The EOPC plays a critical role in managing the flow of lubricant within the transmission system. A malfunctioning EOPC could potentially lead to a series of problems, including:
Rough Shifting: The transmission might exhibit rough gear changes, causing unpleasant jolts and vibrations during acceleration or gear shifts.
Hesitation: The vehicle might experience hesitation or delayed response when attempting to accelerate.
Complete Power Loss (Worst Case Scenario): In the most serious cases, a faulty EOPC could lead to a complete loss of power, potentially posing a safety risk.
It’s important to note that Hyundai hasn’t confirmed the severity of the issue and whether the affected vehicles are demonstrably unsafe to drive. However, a proactive approach is always recommended when dealing with potential mechanical problems.
Identifying Your Vehicle’s Status
If you own a Hyundai Creta or Verna manufactured between the specified dates and equipped with the 1.5-liter naturally aspirated petrol engine and CVT automatic transmission, it’s crucial to determine if your vehicle falls under the recall. Here are a few ways to check:
Hyundai Dealer Contact: Hyundai dealerships will likely be contacting owners of the affected vehicles individually. However, you can take a proactive approach by reaching out to your nearest authorized Hyundai service center.
Vehicle Identification Number (VIN) Check: Hyundai might provide a platform or a dedicated phone line where you can enter your vehicle’s VIN (Vehicle Identification Number) to verify if it’s part of the recall. Keep an eye out for official communication from Hyundai regarding this.
Customer Care Center: You can also contact Hyundai’s customer care center directly at 1800-114-645 for assistance.
Taking the Necessary Steps
Once you’ve confirmed that your vehicle is included in the recall, it’s vital to schedule an appointment with your nearest Hyundai service center at your earliest convenience. The service team will inspect your vehicle’s EOPC and take the necessary corrective measures. This might involve replacing the EOPC or performing any other required service actions as determined by Hyundai.
Unaffected Creta and Verna Variants
It’s important to emphasize that this recall is specific to the aforementioned variant combination. Here’s a breakdown of the powertrains not included in the recall:
- 1.5-liter Turbo-petrol Engine: Both the Creta and Verna offer a 1.5-liter turbo-petrol engine option. These variants are not part of the current recall.
- 1.5-liter Diesel Engine (Creta Only): The Hyundai Creta also comes with a 1.5-liter diesel engine option. This variant is not affected by the recall.
- Transmission Options: The 1.5-liter turbo-petrol and diesel engines in both Creta and Verna are offered with various transmission options like a 6-speed manual transmission (MT), a 7-speed dual-clutch automatic transmission (DCT), and a 6-speed torque converter automatic transmission. None of these transmission options in combination with the mentioned engines are part of the recall.
Frequently Asked Questions
Q: Is my Hyundai Creta or Verna included in the recall?
A: The recall targets Creta and Verna models manufactured between February 13, 2023, and June 06, 2023, equipped with the 1.5-liter naturally aspirated petrol engine and CVT automatic transmission. You can verify your vehicle’s status by contacting your Hyundai dealer, checking through a potential VIN verification platform if available, or calling Hyundai customer care.
Q: Is it safe to drive my car if it’s part of the recall?
A: While Hyundai hasn’t explicitly stated the severity of the issue, it’s always recommended to address potential mechanical problems promptly. It’s best to get your vehicle inspected by an authorized Hyundai service center at your earliest convenience.
Q: What prompted the recall of Hyundai Creta and Verna petrol-CVT units?
A: The recall was initiated due to concerns regarding the electronic oil pump controller, which may affect the performance of the electronic oil pump.
Q: How can I check if my Hyundai Creta or Verna is affected by the recall?
A: Owners can contact their nearest Hyundai dealership or call customer service at 1800-114-645 for assistance in verifying if their vehicle falls within the recall scope.
Q: Is it safe to continue driving my Hyundai Creta or Verna if it’s part of the recall?
A: While Hyundai has not provided explicit guidance on the safety of affected vehicles, owners are encouraged to promptly address the recall to ensure the vehicle’s optimal performance and safety.
