Maruti Suzuki Extends Standard Warranty Coverage: Enhanced Customer Assurance


Maruti Suzuki, a household name synonymous with reliability and affordability in the Indian automobile market, has made a customer-centric move by extending its standard warranty coverage. Effective July 9, 2024, all new Maruti Suzuki vehicles will come with a significantly improved warranty package – 3 years or 1 lakh kilometers (whichever comes first) – replacing the previous 2 years or 40,000 kilometers warranty. This significant increase in warranty coverage reflects Maruti Suzuki’s unwavering commitment to exceptional customer service and ownership experience.

Maruti Suzuki Extends
Maruti Suzuki Extends

A Legacy of Reliability, Now with Enhanced Peace of Mind

Maruti Suzuki has carved a niche for itself in India by offering dependable, low-maintenance vehicles backed by a robust after-sales network. This reputation for reliability is further solidified with the extended standard warranty. Customers can now enjoy greater peace of mind knowing their Maruti Suzuki vehicle is covered for a longer period and a higher mileage, protecting them from unexpected repair costs associated with the engine, transmission, mechanical components, electrical systems, and air conditioning. Additionally, during the warranty period, customers can benefit from reduced labor costs on covered repairs.

Unveiling the New Standard Warranty Package

The new standard warranty signifies a substantial step up from the previous offering. Here’s a breakdown of the key changes:

  • Increased Coverage: The warranty period is now extended from 2 years to 3 years.
  • Mileage Expansion: The mileage coverage has been significantly increased from 40,000 kilometers to 1 lakh kilometers.
  • Whichever Comes First: The warranty remains valid until either the specified period (3 years) or the designated mileage (1 lakh kilometers) is reached.

This enhanced standard warranty provides Maruti Suzuki owners with a wider safety net, offering them financial protection against potential repair costs for a longer duration and covering a wider range of driving scenarios.

New Extended Warranty Options for Comprehensive Coverage

While the upgraded standard warranty offers a significant boost, Maruti Suzuki has gone a step further by introducing new extended warranty packages. These packages cater to customers who desire even more comprehensive coverage beyond the standard warranty period. Here’s a detailed look at the newly introduced extended warranty options:

  • Platinum Package: This package extends warranty coverage for an additional year, bringing the total to 4 years or 1.20 lakh kilometers (whichever comes first).
  • Royal Platinum Package: For customers seeking even more extensive coverage, the Royal Platinum Package extends the warranty to 5 years or 1.40 lakh kilometers (whichever comes first).
  • Solitaire Package: The most comprehensive option, the Solitaire Package offers a warranty that lasts for a maximum of 6 years or 1.60 lakh kilometers (whichever comes first).
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These extended warranty packages provide Maruti Suzuki owners with the flexibility to choose a level of coverage that best suits their individual needs and driving habits. Whether you’re a high-mileage driver or simply value the peace of mind of extended protection, there’s a Maruti Suzuki extended warranty package that’s right for you.

A Commitment to Customer Satisfaction: A Look at Maruti Suzuki’s Future Plans

Maruti Suzuki’s enhanced warranty program underscores their dedication to customer satisfaction and building long-lasting relationships with their patrons. This move aligns with their broader vision of expanding their presence in the Indian market. Here’s a glimpse into Maruti Suzuki’s plans:

  • Product Portfolio Expansion: Currently offering 18 models across its Arena and Nexa dealerships, Maruti Suzuki plans to significantly expand its portfolio to encompass 28 models by 2031.
  • Embracing Electrification: Recognizing the growing demand for electric vehicles, Maruti Suzuki is gearing up to launch the much-anticipated eVX electric SUV, marking their foray into the EV segment.
  • New Launches on the Horizon: In addition to the eVX, Maruti Suzuki is preparing for the upcoming launch of the new-generation Dzire, further solidifying their commitment to offering a diverse range of vehicles to cater to various customer preferences.

By extending the standard warranty, introducing new extended warranty packages, and fostering a future-oriented product strategy, Maruti Suzuki demonstrates a clear commitment to providing exceptional value and peace of mind to its customers.

Frequently Asked Questions

Q: What is the new standard warranty offered by Maruti Suzuki?

A: The new standard warranty covers Maruti Suzuki vehicles for 3 years or 1 lakh kilometers (whichever comes first), replacing the previous 2 years or 40,000 kilometers warranty.

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Q: Does the new standard warranty cover everything?

A: The standard warranty covers the engine, transmission, mechanical components, electrical systems, and air conditioning. However, it excludes consumable items like engine oil, brake pads, and wiper blades.

Q: What are the benefits of the new extended warranty packages?

A: The extended warranty packages offer additional coverage beyond the standard warranty period, protecting you from potential repair costs for a longer duration and covering a wider range of mileage. They provide peace of mind and can potentially save you money on unexpected repairs.

Q: How do I choose the right extended warranty package for me?

A: The best-extended warranty package depends on your individual needs and driving habits. Consider factors like how long you plan to keep your car, how much you typically drive each year, and your risk tolerance for unexpected repair costs.

Q: Where can I learn more about the new standard warranty and extended warranty packages?

A: You can visit your nearest Maruti Suzuki dealership or explore the official Maruti Suzuki website for detailed information on the warranty programs.