After a sudden fall, after long exposure of the screen to the sun or after an internal session it can happen to have problems with the touch of the Android phone, with problems with the pressure in some areas of the screen or worse still the random pressure of letters, apps or unsolicited numbers, which make it impossible to write any message or launch the browser to look for a quick solution to the problem.

Restart the phone – Android Touch is Not Working

The first method to try is also the simplest: as soon as the touch screen goes wild, press and hold the power button for more than 5-6 seconds, until the phone is completely turned off. The phone will restart automatically and, on the next restart, some of the touch problems (due for example to overheating or temporary problems) should be resolved without other consequences.

If nothing happens after a long press of the power key, it may be necessary to press the power key again to start the phone boot procedure; in case of problems with the power button, we invite you to read our guide Forced restart of the blocked smartphone, PC, TV, Tablet and modem.

Boot the phone in safe mode

If the problem with the touch of the Android phone is not solved it may be a good idea to activate the Android Safe Mode, so as to stop any blocked or poorly designed apps that tend to take control of the touch or send incorrect inputs. A particular key sequence is required to activate this mode, as seen in our guide Restart Android in safe mode on each smartphone.

Once the safe mode is started, let’s try to use the phone normally and see how the touch behaves: if it works well the problem is some active app in memory or one of the apps installed in the last period.

Remove the protective film from the screen

Many of the problems with the touch of the phone are attributable to the protective film applied to it: over time it deteriorates and, with so many fingerprints and dust, it could read touch inputs that do not exist or worse still deteriorate the touch detection. in some places on the screen.

To solve then we completely remove the protective film of the screen (even if apparently intact) and try to use the touch: if everything works correctly we have found the culprit of the problem! Obviously, let’s go straight to the Amazon site and check for new films or covers for our phone, by entering the name and manufacturer of the device in the search field: without the film, we risk breaking it in the event of a fall, so better to prevent.

Connect a mouse to the phone – Android Touch is Not Working

If even the film has not solved the problems with the touch, most likely the problem is hardware in nature. Before we despair we can still save important data or make a backup of the apps that interest us by connecting a USB OTG cable to the phone and using a USB mouse.

After the mouse connection, we will see a cursor appear on the phone screen, which we can use to open the backup menu and save all personal data stored in Android. Alternating the mouse with the keyboard we can also install some apps to try as a last resort before contacting the technician.

Carry out a test and reset of the display

Does the touch of our Android phone still have a tantrum? It now seems almost impossible to solve without the help of a specialized technician. Before contacting a technician to ask for the screen to be repaired, we can carry out tests on the display and on the touch using an app such as Display Tester, which can be downloaded.

Conclusion

A touch screen that doesn’t work is a real problem, as without it the Android phone becomes totally useless! In most cases the suggestions above should solve the simplest or temporary problems but, if the damage to the touch panel is widespread, the only serious solution is the total replacement of the screen, which can only be carried out by a specialized technician.