Sony started giving money back for Cyberpunk 2077 to disgruntled PS4 owners

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Sony started giving money back for Cyberpunk 2077 to disgruntled PS4 owners

It is reported that Sony is refunding the money paid for Cyberpunk 2077 to those players who are unhappy with the performance of the game on PS4, even if they spent more than the standard 2 hours of game time in the RPG. Moreover, it is alleged that Sony filed a business complaint with CD Projekt RED about the problems.

Cyberpunk 2077
Cyberpunk 2077

A quick glance at the hashtag Cyberbug2077 illustrates the types of performance issues and crashes players are experiencing. Users of the base PS4 suffer the most, which has already been highlighted in a number of reviews. However, the performance of the game is sometimes exceptionally low on the Xbox One.

“I had to apply for online support and sit waiting for more than an hour to talk to someone, but they quickly returned the money, and then delete the game from my library”, – said one of the players on Reddit forums. The report also claimed that Sony had filed a business complaint with CD Projekt RED about the problems, but there was no confirmation of this information at the time of writing.

“Spent an hour on my phone after the chatbot turned me down, but I got a refund! – added another player. – Thanks to / SirPanic 12 for the advice to say about the game crashes and the impossibility of further progress in the story. This was enough to get a refund. “

However, not everyone is so lucky. It appears that only a few refund requests have been granted.

Recall that despite three transfers ( from April to September, from September to November, from November to December ), Cyberpunk 2077 reached release in a very far from the ideal technical condition. The unsatisfactory (in some places) quality was reflected in the ratings from the press: since the first reviews appeared, the rating of the project on Metacritic dropped to 90 out of 100%.

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If we talk about user reviews, then on the same Metacritic, things are much worse. On PC, the game boasts a fairly average rating of 6.8 points out of 10, but annoyed by poor optimization, PS4 users lowered the game’s ratings to 2.7 points, and Xbox One –  to 3.5 points. At the same time, the bosses of CD Projekt RED took the blame for the crude launch of Cyberpunk 2077, promising the developers that they would receive all their bonuses in full.