Ubisoft games temporarily disappeared from the Epic Games Store in May 2019 due to the influx of “sophisticated hackers”

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Ubisoft games temporarily disappeared from the Epic Games Store in May 2019 due to the influx of “sophisticated hackers”

As part of the Epic Games and Apple court hearing, an email was leaked to the public explaining the temporary withdrawal of Ubisoft games from the Epic Games Store two years ago.

Ubisoft games
Ubisoft games

Recall that in May 2019, Epic Games announced the disabling of the purchase option in its digital store, first Tom Clancy’s The Division 2 and Anno 1800, and then other Ubisoft projects that were available in the service.

Then Epic Games explained the incident with vague problems with the integration of Uplay. Still, in reality, the studio was trying to overcome the wave of fraudulent transactions that swept the Epic Games Store in Division 2.

According to the head of Epic Games, Tim Sweeney, from May 10 to May 11, 2019, the share of fraudulent transactions in Division 2 was 70% and was close to 90%, while usually, this figure does not exceed 1-2%.

“Sophisticated hackers set up Epic accounts, used stolen credit cards to buy Ubisoft games, and sell Uplay-related accounts faster than we could deactivate them,” Sweeney explained to Ubisoft CEO Yves Guillemot.

As with the public announcement, Epic Games was responsible for the incident: “The error is entirely Epic’s and all of our minimum income guarantees [for Uplay] remain in place to ensure our performance

Ultimately Epic Games resolved the situation (it took a little less than a month): EGS versions of Ubisoft games returned to the market and even managed to participate in the mega-sale held at that time.

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ecall that in May 2019, Epic Games announced the disabling of the purchase option in its digital store, first Tom Clancy’s The Division 2 and Anno 1800, and then other Ubisoft projects that were available in the service.

Then Epic Games explained the incident with vague problems with the integration of Uplay. Still, in reality, the studio was trying to overcome the wave of fraudulent transactions that swept the Epic Games Store in Division 2.

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