Samsung Galaxy Note 9 took first place with 85 points
The American Customer Satisfaction Index (ACSI) has published the results of an annual study that measures user satisfaction with their smartphones. The study showed that in the United States, users are more satisfied with Apple smartphones than Samsung smartphones, although if we evaluate the models separately, the first three places are occupied by Samsung smartphones.
Apple is loved in the USA, but Samsung smartphones take the first three places in the corresponding rating
A year ago, Apple scored 81 points out of 100 points. This year, Apple improved by 1 point, receiving 82 points. At the same time, Samsung has 81 points. According to the ACSI survey, customers are very pleased with the improved battery life of the iPhone 11 and iPhone 11 Pro.
Nevertheless, according to the satisfaction rating, Samsung Galaxy Note 9 took first place with 85 points, and Samsung Galaxy S9 + and Samsung Galaxy S10 were in second and third places respectively, receiving 84 points.
I scored the same amount of iPhone XS Max. iPhone 11 and Pro 11 Pro got 82 points, the result of the iPhone 11 Pro was 81 points.
