Can’t use smartphones after installation
Some owners of Google Pixel 6, Pixel 6 Pro, and Pixel 6a smartphones report that after updating their devices to the Android 14 operating system, they become unusable. How widespread the problem is is unknown.
It is reported that after updating the Google Pixel 6 series to Android 14, users lose the ability to take photos, and open files on the device, and the memory capacity changes from 128 GB to 4 GB.
When the user tries to open the camera to take a photo, the system reports that they do not have enough storage space. Google advised users to restore factory settings, but this caused dissatisfaction among users.
Some equipment is currently out of warranty. Several users reported that Google does not intend to provide warranty service, but recommended that they “buy a new phone.”
Some users claim that Android 14 breaks the Google Pixel 6.
One customer writes: “So Google is pushing Android 14 with a device breaking bug and all their support can say “Thanks for spending $1500 on a phone but your one-year warranty has expired and we have no idea what to do. You You can buy a brand new device again, thank you, come again.”
It is worth noting that the Google Pixel 6 series was launched in October 2021. The series comes pre-installed with the Android 12 operating system. Google has promised that the Pixel 6 series will receive three years of major Android updates and the phone will be able to upgrade to Android 15.