Microsoft is still in the research phase
As we already reported, a large update to Windows 10 has led to no less major problems with printers of various models. Microsoft support forums are filled with user complaints that say they cannot use printers.
The printer pandemic in Windows 10 continues. You cannot print in PDF either
Documents “disappear” from the print queue, printers disappear from the list of connected devices, the connection becomes unstable. Now it has become known that problems arise when trying to “print” a document into a PDF file.
Update KB4557957, which was supposed to fix a number of vulnerabilities, led to a huge problem, which greatly affected the work of a huge number of offices around the world. According to recent data, this error appears on almost all types of printers.
Unfortunately, Microsoft is still at the stage of studying the problem and does not offer users any solution to the problem. However, users can download and install another type of driver called PCL6 for their printer so that it will work again, since simply reinstalling the standard driver will not work. Users may also try to remove update KB4557957, but it will also remove all the security patches that it brought.