Amazon promises to deal with every such case
The British division of the Amazon retailer has apologized to its customers after a scandal erupted on the network related to the substitutions in delivering the new generation of Sony PlayStation 5 game consoles.
Buyers of Sony PlayStation 5, who received cat food instead of a console, apologized
The set-top box began to be openly sold and delivered on pre-orders in the UK on November 19 and in Russia. Soon after the launch, numerous complaints from disappointed buyers appeared on the network, who, instead of the coveted console they saw something completely foreign inside the package.
Instead of the PS5 ordered from Amazon, many received kitchen utensils, foot massagers, cat or dog food, or even an empty box.
According to the press service of Amazon, now the company is conducting a thorough investigation of the incident, contacts each affected customer, and asks everyone who has a problem to contact support.
